The job

Can you prove control while the business is moving, not after?

Risk has to keep decisions, models and operations inside the line. Sample testing and periodic review can't provide evidence at the pace AI and automation now operate.

Flagship solutions

What we’ve delivered

Risk & Compliance teams are being asked to oversee more decisions, more customer interactions and more AI. From the work we’ve delivered, three areas consistently stand out: automating assurance, embedding responsible AI into development, and making sure governance is scalable as AI moves into production. Think of them as a place to start, never a limit on where we can help.

Compliance Automation

Risk

Automate assurance across customer journeys and regulated processes. We use data and AI to assess interactions, decisions and transactions at scale, identify where outcomes fall outside policy or regulatory expectations, and trace issues back to their root cause, replacing sample-based review with continuous, evidence-led monitoring.

100× more non-compliance detected with 100% case coverage

Leading UK retail bank

Reimagine

  • As-is: Manual, sample-based outcome testing covered only 0.25% of cases, unable to detect customer harm or Consumer Duty breaches at scale.
  • To-be: Automated analysis of interactions and journeys that detects non-compliance and its root causes at full coverage, not a sample.

Reengineer

We designed a modular diagnostics framework that maps every decision point in the customer journey, cross-references what should have happened against a 360° customer view, contextualises deviations to separate real harm from benign misalignment, and prioritises remediation by root cause. Powered by LLMs, speech-to-text, ML and analytics-at-scale.

Realise

  • ~20 minutesto analyse ~20,000 cases vs ~8 hours per case
  • 100%case coverage vs 0.25% previously
  • 100×increase in non-compliance detection

Ethical & Responsible AI

Efficiency

Build responsible AI into development rather than adding assurance at the end. We turn regulatory requirements, internal policies and governance frameworks into repeatable assessments and controls, helping teams understand what is required, document decisions and address risk as AI products are designed and built.

Responsible AI assurance at the pace and scale of AI development

Global AI & technology group

Reimagine

  • As-is: AI development was scaling quickly across the business, and the assurance model was built for a smaller portfolio. Assessing each project against external regulation and internal policies was expert-led and manual, making coverage and documentation difficult.
  • To-be: Responsible AI assessments and documentation produced at scale and integrated into colleagues' daily workflows.

Reengineer

We built a multi-agent Responsible AI assistant grounded in a curated knowledge base covering EU AI Act, the NIST AI Risk Management Framework and the client's own governance policies. A compliance agent runs the assessment, a retrieval agent grounds and fact-checks every finding, and a reviewer agent applies safety and policy guardrails. Users interact with the assistant through MS Teams.

Realise

  • Fastertime-to-market for AI products, with compliance requirements addressed from the start and throughout development
  • Reducedreliance on external legal counsel, with more regulatory interpretation handled in-house
  • Lowercost of audit and assurance, with evidence of each assessment

AI Governance & Security

Risk

Make governance something every AI agent inherits, not something every project has to rebuild. We help you establish reusable controls across access, models, data, guardrails, observability and audit so new agents can move towards production with security and governance built into the architecture.

Governance and security every new agent inherits

Multiple clients across healthcare, retail and technology

Reimagine

  • As-is: Across organisations, multiple teams were building AI agents in parallel, with security and governance addressed separately for each implementation. Oversight is conducted on a project-level basis, multiplying control and assurance efforts.
  • To-be: A single framework and set of reusable, modular components used across every agent so that each new agent inherits compliance and security rather than rebuilding it.

Reengineer

We implement an Agentic AI framework with standardised governance and security, such as: role-based access control on every integration, a policy engine and guardrails applied to each call, PII masking on data access, an LLM gateway managing model access and usage cost, and observability and audit capturing every tool and peer-agent call. Agents and their integrations are registered and wrapped through managed MCP and A2A protocols, creating a consistent control layer across the estate.

Realise

  • Fullvisibility of usage and cost across agentic implementations
  • Shortenedpaths from pilot to production
  • 100%traceability of agent decisions and actions, with centralised audit and regulatory evidence

Our portfolio

More ways we can help

Beyond assurance and AI governance, we help Risk & Compliance teams detect exposure earlier, strengthen controls, prevent fraud and make better risk decisions at scale.

  • Risk

    Fraud Prevention

    Detect suspicious behaviour and identify fraud risk using behavioural, transactional and contextual signals. Improve accuracy, while reducing unnecessary customer friction.

  • Efficiency

    QA & Compliance

    Automate quality and compliance monitoring at scale, focusing human review where risk is highest.

  • Risk

    Risk Scoring

    Use predictive signals to assess risk earlier, prioritise cases and support more consistent decisions.

  • Risk

    AI Model Calibration

    Use expert feedback and targeted calibration to improve model accuracy, behaviour and reliability as AI scales.

Request more information

Our representative will contact you with more info.

Connected value

Value compounds when functions connect.

Risk, Governance and Compliance work best when controls are built into the decisions, models and workflows they govern, instead of applied afterwards. Connecting Risk with Data & AI and Operational functions makes assurance more continuous, decisions more consistent and intervention earlier.

Risk gives Data & AI the policies, thresholds and governance requirements models and agents need to operate within.

Data & AI can move faster with clearer guardrails, stronger traceability and less rework late in development.

Data & AI gives Risk better visibility of model behaviour, decisions, data usage and emerging patterns of exposure.

Risk gets continuous evidence and earlier warning of where controls, models or policies may need attention.

Risk gives Operations clearer controls, decision rules and intervention thresholds inside day-to-day workflows.

Operations can manage exceptions consistently, reduce avoidable exposure and keep compliance from becoming a separate manual layer.

Operations gives Risk real signals from transactions, exceptions, process failures and customer interactions.

Risk gets a clearer view of where exposure actually happens, so controls can be improved before issues scale.

Why us

Why clients choose us

We define the outcome and the route to it, with people who have done it before, on technology you own and control.

We define the outcome before we start.

  • We agree the success metrics upfront, connected to your P&L.
  • We underwrite the ROI via shared risk and reward.
  • First value lands in production within three to six months.

How we engage

Start where you are sure or let us find where to start.

Both are equally valid and can run in parallel.

Option 01

Broad

We find the opportunity

We assess where you stand today, identify the highest-value opportunities and size the return before defining what to do first.

This is the best option when the priority is not yet clear, but the goal to improve performance is.

or

Option 02

Narrow

You bring the priority

Bring us the problem, process or outcome you want to improve most. We'll define the business case, design the right intervention and take the first increment into production.

This is best when the priority is already clear and it needs a route to delivery.

Book a working session

A one-hour session with someone who has been on your side of the table.

Here is exactly what happens, so you can decide whether it's worth the diary slot.

  1. Before

    We read your public numbers, your market and your technology footprint.

  2. In the room

    We map where value is leaking today and what is blocking it. You do most of the talking.

  3. You leave with

    A shortlist of the opportunities worth sizing, an honest read on what is in the way, and a clear next step.

  4. After

    A one-page summary within two working days. Yours to keep, whether or not you engage us.

No pitch, no pressure. A working session with the goal of helping you to unlock value.

Working session

Start the conversation.

We'll reply within one working day.